Veteran Employee Story – James Smith


Scottrade  |  Looking Forward to Being Great  |

Published in the January/February 2011 issue of print Search & Employ®  |

James Smith serves as Internal Office Support Services Manager at Scottrade. He joined the Navy in 1995 as a postal clerk, and served for nearly a decade. Smith was hired by Scottrade in 2007 as the mailroom associate and has been promoted twice. He was quick to point out that his military experience set the stage for his career at Scottrade.

“My experience in the Navy was invaluable,” Smith said. “When I speak to non-military people in my age group, they can’t imagine or understand all of the things I was able to experience before turning 25. I met so many different types of people and worked with them to get the job done. I have been able to use those people skills to work with many different groups in an office setting. The Navy also showed me how to guide the people I manage, and truly showed me how to delegate work and give people the information that they need to complete tasks. My military experience also taught me how to deal with pressure and deadlines as well as how to adapt. In the military, you learn to have respect for everyone, how to set up task planning, and the importance of follow-through.”

Leadership experience and the ability to work under pressure help servicemembers transition into the civilian world, according to Smith. “When you leave the military, you need to remember that the civilian world will be completely different from everything you were used to,” he said. “But just relax and remember who you are and what your strengths are. Day-to-day tasks will not have regimented protocol, and the non-structured environment can be something that will require a bit of a transition period. However, the leadership training you’ve received in the military, and the ability to work under pressure, will be incredibly helpful and are appreciated in the civilian world. Also, interviewing and job searches will be easier if you get everything documented on your DD214.”

About the Author

This article was written by Jay Myers