Published in the September/October 2011 issue of print Search & Employ® |
Amazon.com, a Fortune 500 company based in Seattle, is the global leader in e-commerce. Since its start in 1995, the company has significantly expanded its product offerings, international sites, and worldwide network of fulfillment and customer service centers. Amazon offers everything from books and electronics to tennis rackets and diamond jewelry. The company operates sites in the United Kingdom, Germany, France, Japan, Canada, Italy, and China and maintains dozens of fulfillment centers around the world encompassing over 26 million square feet.
Amazon currently employs more than 37,900 people around the world. Its employees work in corporate offices, fulfillment centers, customer service centers and software development centers across North America, Europe and Asia. While Amazon sees a fit for veterans throughout the company, it’s in operations that many veterans will find a home.
In operations, employees focus on safety, quality, customer experience, and the productivity of the department. One of the most important aspects of the job is to lead change at internet speed to improve Amazon’s customer’s experience. Area managers are responsible for getting Amazon customers their orders. To do that, they must ensure that they have appropriately trained people. These positions require a bachelor’s degree, ideally in engineering, operations or a related field. Amazon also looks for three or more years of leadership experience, something that most veterans have in spades.
Amazon offers regular full-time and regular part-time associates who are members of the Armed Forces Reserves or National Guard who are ordered to annual active duty training a leave of absence and military differential pay up to a maximum of 80 hours, or two work weeks, each military fiscal year. If an employee’s military compensation for annual active duty training is less than their regular base salary or wages, he will receive compensation for the difference.