Published in the January/February 2012 issue of print Search & Employ® |
U.S. Bank is on a serious hunt for veterans, and Christina Anderson has her sights set on beating the company’s military hiring goals. Anderson serves as the company’s Diversity & Military Veteran Recruiter. She says that “our biggest needs will always be in the customer-facing roles such as branch anking and corporate banking.”
U.S. Bancorp, with $330 billion in assets, is the parent company of U.S. Bank, the 5th largest commercial bank in the United States. The company operates 3,089 banking offices and 5,092 ATM’s, and provides banking, brokerage, insurance, investment, mortgage, trust, and payment-services products to consumers, businesses, and institutions. U.S. Bancorp is headquartered in Minneapolis.
U.S. Bank is looking for the best employees for thousands of positions across all lines of business. The company aims to double the number of veterans and members of the National Guard and reserves hired in 2012. To help with this effort, the company has launched a military-specific recruiting website, http://proudtoserve.usbank.com.
Anderson believes that veterans are a good fit for every position. “U.S. Bank currently has veteran employees employed in every line of business,” she said. “The company continues to find active military and veterans who have the transferrable skills we look for in a majority of our job openings.”
The company also has a new program for men and women who have held leadership positions in the military and want to work at U.S. Bank. “Our Leader Development Program within the U.S. Bank Consumer Branch Banking division is being piloted this year in San Diego and Seattle,” Anderson said. “This program is specifically seeking non-commissioned officer and officer-level veterans who have the extensive leadership and management experience the military offers.”
The company also strongly supports employees who are still serving. In April 2011, Employer Support of the Guard and Reserve (ESGR) recognized U.S. Bancorp as one of Minnesota’s primary supporters of employees who serve in such units. U.S. Bank’s commitment to current and former members of the military and their families also earned the company “Yellow Ribbon” status in Minnesota in 2011.
“Veterans are disciplined and loyal, and have extensive leadership and management experience,” Anderson said. “The ability to adapt in a challenging and ever-changing climate, while leading others is a critical skill in the banking business. U.S. Bank is always looking for more people who are customer- and result-focused. We’ve found that veterans possess many skills to be successful at U.S. Bank.”
The company has also established U.S. Bank Military Service Center, a dedicated customer-service line for military members and their families. The bankers working on that line are familiar with the Service Member’s Civil Relief Act as well as the unique financial circumstances faced by members of the military and their families.
Anderson recommends that servicemembers who are looking for their next position reach out to their friends, families, neighbors, and even their local U.S. Bank branch. “Get connected with your local branch in your own community by networking,” she said. “Having a personal connection and an employee referral is a plus.”
It’s also important to do the basic, but often overlooked, things, too. “Work with a transition coach and resume writer to create a resume that’s understandable for civilians,” Anderson said. “Highlight the results you achieved for each position. When searching online for job openings, look for job descriptions and qualifications that include competencies you possess. Review your transferrable skills list and match those to the requirements of the job.”