Veteran Employee Story – Richard Hartnack

U.S. Bank  |  Committed to Hiring Top Talent  |

Published in the January/February 2011 issue of print Search & Employ®  |

As vice chairman and head of consumer banking at U.S. Bancorp, Richard Hartnack oversees metropolitan banking, community banking, 24-hour banking and financial sales, home mortgage, consumer lending and finance, in-store and corporate on-site banking, small business banking, workplace and student banking, retail bank operations, and corporate marketing and quality.

Hartnack began his banking career in 1971. Prior to that, he served in the U.S. Marine Corps from 1967 to 1971, attained the rank of captain, and flew 220 combat missions aboard the F-4B Phantom II in Southeast Asia. He received 14 Air Medals and the Navy Commendation Medal with Combat ‘V’.

This military experience taught Hartnack that people skills go a long way. “Train your people well,” he said. “Trust that they are doing their best to execute your orders. Don’t panic when things don’t go well. Just formulate a new plan and move forward from there. Treat your people like you would want to be treated. To get respect you have to give respect.”

He advises servicemembers who are transitioning to the military sector to do their research. “Understand where the opportunities are—which industries are growing, which industries value leadership skills over specific vocational skills, which industries are willing to invest in training you,” he said. “Find something you are passionate about. Network like crazy. With a military background, you will be pleasantly surprised at how impressed potential employers will be. You just have to get to the right people in some organizations. Try to get introduced to the line leaders; they are the ones that really value your leadership skills.”

Hartnack suggests that veterans get started by searching available jobs online at U.S. Bank. With 60,000 employees, Hartnack believes U.S. Bank is a great place for veterans to land after a career in the military, even if veterans don’t have a banking background.  We need lots of leadership talent at every level. We can teach you the banking part,” he said.

U.S. Bank is always looking for employees in retail branch banking, customer service, and sales. The company is also looking for individuals for corporate support roles in technology, finance, risk management, human resources, and project management.

U.S. Bancorp, with $291 billion in assets, is the parent company of U.S. Bank, the fifth largest commercial bank in the United States. The company offers banking, brokerage, insurance, investment, mortgage, trust, and payment services products to consumers, businesses, and institutions.


About the Author

This article was written by Jay Myers